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Medical Support Specialist

Occupational Certificate


This one semester certificate program is designed to prepare students with the knowledge and skills necessary for an entry-level position in medical offices, hospitals, and other healthcare facilities. Students will be trained in basic computer skills, proper medical terminology, customer service communication, and medical billing and coding.

► Total = 16 Hours

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First Semester (16 Cr. Hrs.)

Medical Support Specialist Brochures

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Program Costs

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Program Outcomes

  • Discuss and use medical terminology
  • Demonstrate appropriate customer service techniques
  • Apply basic computer skills
  • Communicate with providers, patients and payers
  • Perform medical office operational functions to administrative health care industry standards

Faculty & Staff

Dean of Allied Health
Phone Extension: 1777
Building: South Oasis
Office: 116
M.A.Ed., McKendree University | B.S., Midwestern State University
Administrative Assistant for Allied Health
Phone Extension: 1251
Building: South Oasis
Office: 104
B.B.A., McKendree University | A.A. & A.S., Rend Lake College

Allied Health Division
Phone: (618) 437-5321 Ext. 1251
Address: 468 N. Ken Gray Parkway, Ina, IL 62846 Attn: Allied Health
Fax Number: (618) 437-5677 Attn: Allied Health


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