medical support specialist snowbird main art

interest formsign me up


button apply curved 

button curved new meet with advisor button

Medical Support Specialist

Occupational Certificate


This one semester certificate program is designed to prepare students with the knowledge and skills necessary for an entry-level position in medical offices, hospitals, and other healthcare facilities. Students will be trained in basic computer skills, proper medical terminology, customer service communication, and medical billing and coding.

► Total = 16 Hours

First Semester (16 Cr. Hrs.)

  • OFTC 1234 Communication in Technical Services (3)
  • HECO 1202 Health Care Terminology (3)
  • CSCI 1102 Intro to Computers w Business Apps (3)
  • BUSI 1202 Employability Skills (1)
  • CMA 1203 Billing and Coding (3)
  • ALH 1205 Clinical Experience (3)

Program Costs

Coming Soon

Program Outcomes

  • Discuss and use medical terminology
  • Demonstrate appropriate customer service techniques
  • Apply basic computer skills
  • Communicate with providers, patients and payers
  • Perform medical office operational functions to administrative health care industry standards


  • Health care forum at RLC addresses workforce demands

    UPDATE — Due to ongoing health concerns with COVID-19, Rend Lake College has canceled the following event. RLC is committed to the safety of students, faculty, staff and the public and is working to limit large gatherings during this time. For up-to-date information on the college’s plan moving forward, visit     INA, Ill. (Feb. 19, 2020) — Rend Lake College and the Illinois...

Faculty & Staff

Dean of Allied Health
Phone Extension: 1777
Building: South Oasis
Office: 116
M.A.Ed., McKendree University | B.S., Midwestern State University
Administrative Assistant - Allied Health
Phone Extension: 1251
Building: South Oasis
Office: 104
B.S., Southern Illinois University - Carbondale A.A., Rend Lake College

Allied Health Division
Phone: (618) 437-5321 Ext. 1251
Email: [email protected]
Address: 468 N. Ken Gray Parkway, Ina, IL 62846 Attn: Allied Health
Fax Number: (618) 437-5677 Attn: Allied Health



Getting Started Is Easy As 1 - 2- 3!



Connect with us!
Academic Advisement Center
Administration Building, Office 115
[email protected] • 618.437.5321, Ext. 1266

College office hours
Monday - Thursday: 8 AM – 4:30 PM • Friday 8 AM – 4 PM 
Monday – Thursday: 8 AM – 4 PM During Summer