medical support specialist snowbird main art


button apply curved 

button curved new meet with advisor button

Medical Support Specialist

Occupational Certificate


This one semester certificate program is designed to prepare students with the knowledge and skills necessary for an entry-level position in medical offices, hospitals, and other healthcare facilities. Students will be trained in basic computer skills, proper medical terminology, customer service communication, and medical billing and coding.

► Total = 16 Hours

note icon Clicking on a course code below shows your seat availabity and more information.

First Semester (16 Cr. Hrs.)

Program Costs

Coming Soon

Program Outcomes

  • Discuss and use medical terminology
  • Demonstrate appropriate customer service techniques
  • Apply basic computer skills
  • Communicate with providers, patients and payers
  • Perform medical office operational functions to administrative health care industry standards


  • Health care forum at RLC addresses workforce demands

    UPDATE — Due to ongoing health concerns with COVID-19, Rend Lake College has canceled the following event. RLC is committed to the safety of students, faculty, staff and the public and is working to limit large gatherings during this time. For up-to-date information on the college’s plan moving forward, visit     INA, Ill. (Feb. 19, 2020) — Rend Lake College and the Illinois...

Faculty & Staff

Dean of Allied Health
Phone Extension: 1777
Building: South Oasis
Office: 116
M.A.Ed., McKendree University | B.S., Midwestern State University
Administrative Assistant for Allied Health
Phone Extension: 1251
Building: South Oasis
Office: 104
B.B.A., McKendree University | A.A. & A.S., Rend Lake College

Allied Health Division
Phone: (618) 437-5321 Ext. 1251
Address: 468 N. Ken Gray Parkway, Ina, IL 62846 Attn: Allied Health
Fax Number: (618) 437-5677 Attn: Allied Health



Getting Started Is Easy As 1 - 2- 3!



Connect with us!
Visit our Welcome Center
Located just inside the main door of the Baker Administration Building
• 618.437.5321, Ext. 1343

College office hours
Monday - Thursday: 8 AM – 4:30 PM • Friday 8 AM – 4 PM 
Monday – Thursday: 8 AM – 4 PM During Summer

truck driver training promo 330sq

Giving Now is More important than ever.