Rend Lake College Privacy Policy

Rend Lake College Privacy Policy

Welcome to the Rend Lake College website. As an educational institution, we are committed to safeguarding your privacy while providing valuable resources and services. This privacy policy outlines our practices regarding data collection, usage, and protection; including the use of HubSpot for managing customer relations.

Legal Notices

Access to Rend Lake College's website is subject to the following terms and conditions. By using this site, you agree to these terms.

Disclaimer of Liability

Rend Lake College and its employees are not liable for any improper use of the information provided on this website. We assume no responsibility for any direct, indirect, incidental, or consequential damages resulting from the use of our website. This disclaimer applies to any damages caused by errors, omissions, interruptions, or unauthorized access to, or use of, our system.

Disclaimer of Warranties and Accuracy of Data

We strive to provide reliable and accurate information; however, Rend Lake College does not guarantee the completeness or accuracy of any data on our site. The information is provided "as is" without warranties of any kind. Users are encouraged to verify the information with the original source.

Disclaimer of Endorsement

Rend Lake College's website may contain content from third parties. The views expressed by third parties do not necessarily represent the views of Rend Lake College. Links to external sites are provided for informational purposes only and do not constitute an endorsement.

Disclaimer for External Links

Rend Lake College is not responsible for the content of external websites linked from our pages. Users are responsible for evaluating the content and usefulness of information obtained from other sites. Concerns about external links should be directed to the respective site administrator.

Data Protection

Rend Lake College is dedicated to protecting the integrity of our digital infrastructure. We implement a variety of security measures to protect your personal information. Our data protection practices include encryption, secure access protocols, and regular security audits. We ensure that HubSpot, as our service provider, complies with industry-standard data protection regulations. While we strive to ensure security, Rend Lake College does not warrant that HubSpot's systems are fail-proof.

Data Collection by Rend Lake College

1. Personally Identifiable Information
   We define personally identifiable information (PII) as data that can identify an individual. Rend Lake College may collect PII from website visitors, including Internet domain, IP address, browser, and operating system details, time of visit, pages visited, requests for information, applications for admission, and information downloaded.
2. Additional Data
   We may request additional information, such as contact details, to provide specific services or benefits. This information may include, but is not limited to, your name, email address, phone number, mailing address, and any other details you provide directly to us. Providing this information is voluntary.
3. Use of Data
   Collected data is used to enhance our services and improve user experience on our website. Data may also be used to secure and optimize our online and offline services.

Data Usage

The personal information we collect is used to improve your experience with Rend Lake College. Specifically, we use this data to:

• Respond to inquiries and provide requested information.
• Process applications and manage admissions.
• Communicate with you regarding events, programs, and services.
• Improve our services and enhance customer relations.

We utilize HubSpot as our customer relations management tool to streamline communication and enhance efficiency. HubSpot helps us manage contact information and interaction history securely. View HubSpot's Cookie Policy here. 

SMS Messaging Policy & Terms of Service

By providing your mobile phone number and opting in to receive text messages from Rend Lake College, you consent to receive SMS communications related to college services, events, reminders, promotions, enrollment information, and other approved college communications.

Rend Lake College may send text messages related to admissions, enrollment, student services, events, reminders, promotions, academic updates, workforce training programs, and other college-related communications. 

Message Frequency

Message frequency may vary depending on your interactions with Rend Lake College and the communication programs you subscribe to.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message confirming your unsubscribe request.

Help and Support

For assistance, reply HELP to any message or contact Rend Lake College at:

• • Phone: (618) 437-5321
  • Website: Rend Lake College

Consent

Consent to receive SMS messages is not a condition of admission, enrollment, purchase, or participation in any college program or service.

Privacy of Information

Rend Lake College does not sell, rent, or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Third-Party Sharing

Rend Lake College does not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or when necessary to provide services through our trusted partners. HubSpot acts as a data processor on our behalf, and any information shared with them is governed by their privacy and security policies. Mobile information and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes. 

User Rights

You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights or if you have any concerns about your data, please contact us using the information provided below.

Choice of Law

The construction of this privacy policy and any disputes related to it are governed by the laws applicable to Rend Lake College. By using our website, you agree to comply with all relevant laws and regulations.

If you have any questions or concerns about this privacy policy, please contact us.

Marketing & Communications
Rend Lake College
468 N Ken Gray Parkway, Ina, IL 62846
info@rlc.edu
(618) 437-5321, Ext. 1234