Student Services

Although Student Services includes many things at RLC, every student needs to be familiar with Financial Aid, Academic Advisement, and Student Records. Browse this page for areas of Student Services you want to learn more about.

Register today or learn how to get started at RLC. Admission requirements, registration procedures and helpful worksheets make sure you are on the right track from application to graduation.

Need some advice? Head on over to Academic Advisement. Connect with a friendly member of our staff to schedule your classes, get set up for testing or learn about the program that fits best with your educational goals.

Learn what the Estimated Costs are at RLC and discover what financial aid options are available to you. Prepare for applying online. Find out how to pay your bill or what happens when we owe you a refund. Veterans: Meet the coordinator who will be helping you use the benefits you earned by serving our country.

Choosing a career is a major decision. We've compiled this list of resources that will help you surf through options. Once you're done, take a look at the programs we offer. Happy hunting!
►►► Go to Career Center

We offer a range of testing services, including placement tests, general test proctoring and testing for outside agencies. You can even take examinations for college credit.
►►►Go to Testing Center.

The smart choice for child care. The Rend Lake College Foundation Children’s Center is accredited by the National Association for the Education of Young Children (NAEYC) and is an ExceleRate Illinois Gold Circle of Quality program. Childcare is open to children 6 weeks to 5 years old throughout the school year and summer care is available to children up to 12 years old.
►►►Go to Children's Center.

You will save several hundred dollars with the RLC Textbook Rental program. In addition to books, the RLC Bookstore has classroom supplies, candy, apparell, accessories and gift items.
►►►Go to the Bookstore

RL-Cares is a free service encouraging students to discuss various issues, personal and academic, pertaining to one’s educational future. Referral to on- or off-campus resources, academic planning, connecting with community organizations and development of a plan-of-action are potential outcomes from an RL-Cares meeting. RL-Cares umbrellas the RLC Food Pantry and our partnership with ULifeline, a college mental health support system. Learn more.

Submitting a Complaint

An informal complaint should be addressed with the appropriate faculty or staff member. If the issue is not resolved, the student may initiate a formal complaint by submitting the online form. The complaint will be assigned to an administrator to investigate and render a decision.

If you have a complaint that needs to be addressed, please follow the process in the Student Handbook outlined here: Rend Lake College Student Handbook - Complaint Process. Any questions regarding the complaint process should be directed to the Vice President of Student Services.

Rend Lake College is committed to resolving student complaints in a prompt and fair manner. The college works diligently to find positive resolutions to all student concerns. Please exhaust all avenues of complaint resolution both informally and formally before going outside the College.

Complaint Form

Student Services
Phone: (618) 437-5321 Ext. 1266
Toll-free (In-District): 1-800-369-5321 Ext. 1266
Email: [email protected]
Address: 468 N. Ken Gray Parkway, Ina, IL 62846 Attn: Student Services
Fax Number: (618) 437-5677 Attn: Student Services

Student Services

Submitting a Complaint

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